Q 1: From Where your products are sourced and shipped?
A: Our products are sourced from various artisans and small businesses across India and shipped from our factory, based at Jodhpur (India).

Q 2: Do you ship internationally?
A: Yes, we do ship internationally to America, Europe, Asia, Australia, Africa and Middle East.

Q 3: What Forms of Payment do you accept?
A: We accept Payments through major Credit Cards, Debit Cards and SWIFT Transfer to our Account.

Q 4: Are your Products Handmade?
A: Many of our Products are handmade although we use Tools and Machinery for Assembly and Finishing Touches.

Q 5: How can I place an order?
A: You can easily place an order at our website using the shop cart, via email or through our social media channels.

Q 6: Do you offer Customization Option for an item?
A: YES, all our items can be customized to meet your specific preferences.

Q 7: How long does shipping take?
A: Shipping duration varies based on the delivery address and product type, typically ranging from 3 to 4 weeks.

Q 8: Is my payment data safe with you?
A: YES, we use secure payment gateways to process the transactions.

Q 9: Can I track my order?
A: YES, once shipped, you shall be provided with tracking information to monitor your order’s progress.

Q 10: Is there Free Shipping?
A: YES, we offer Free Shipping Worldwide to enhance your shopping experience.

Q 11: Can I make a purchase Off Line?
A: If you like to make an order payment by Telex or Wire Transfer, We can email you an Invoice with our Banking Details. Please send us an email request for the same at info@apollohomecraft.com .